Frequently Ask & Questions

1DO YOU SHIP WORLDWIDE? IS SHIPPING FREE?
Yes, we ship worldwide. Due to the customer base being worldwide it is better to charge shipping based on location. Shipping rates for Germany, The Netherlands, Belgium, France, Sweden, Luxemburg, Italy, Spain is €10, else €19 for any countries worldwide. And FREE shipping for any order above €150!
2WHEN WILL MY ORDER SHIP?
Your order will be processed within 48 hours , and shipped within a week. International orders may take longer to arrive to you so be patient!
3WHICH PAYMENT METHODS ARE ACCEPTED?
Crypto, PayPal, Apple Pay, Google Pay, Credit Card, iDeal, and more.
4HOW DO I ENTER THE RAFFLE FOR FREE OJA COIN T-SHIRT "THE BEGINNING"?
You need to stake your OJA Coin to enter the raffle to win one OJA Coin T-shirt. The raffle will be taken place every 1st day of the month. The winners will be contacted through email and announced on our Telegram group. More info please read this article
5HOW TO ORDER IF I WIN THE RAFFLE
You can simply order the T-shirt "The Beginning" on this merch shop, and use the voucher code you have received to get 100% off on the item. You will still need to pay the shipping cost.
6HOW DO I EARN OJX FROM MY ORDER?
You will earn OJX on every purchase on this merch shop. The amount of OJX varies on each products. Don’t forget to put your OJA Coin/OJX address in the shipping details during checkout!
7CAN I CANCEL OR RETURN MY ORDER?
Once your order is placed you will be added to the list of entrants who will receive OJA Coin (OJX) as the Loyalty Rewards. Because this rewards will be sent automatically once the order is confirmed, all sales are final and will not be eligible for returns or refunds.

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